Frequently Asked Questions

Things happen! Whatever the reason, please reach out to us through the Animal Hospital and see if we can mend or repair your Forest Friend. Click HERE for more information.

All our Forest Friends are made of natural cotton, linen and wool fibers. They are stuffed with hypoallergenic, virgin poly hollow fill.   These dolls are lovingly made and stored in a smoke-free environment.

Short answer, yes.  Please see our cleaning and care recommendations, HERE.

Please refer to our clothing and accessories care instructions, HERE.

Excellent question.  Yes, they do!  All Forest Friends have the same body size, which makes sharing clothes easy and fun.  Besides, friends love to share and borrow, right?  We have designed our hats to be interchangeable, too.  Any future article of clothing that is animal-specific will be carefully noted as such in the shop.

Our Forest Friends dolls are stuffed with clean, hypo-allergenic virgin poly hollow fill.  This material will stay “springy” over the long hall, even when washed.  Your dolls should maintain their shape and huggable nature for years to come.

Yes, from time-to-time we do.  Custom orders may take several weeks to complete.  Please contact me directly to discuss the details.

All Forest Friends dolls and accessories are hand-made by Elisha in her studio on Bainbridge Island, Washington.

All of our products are shipped in recyclable cardboard boxes, with recyclable packing materials.  We encourage customers to up-cycle everything, both reducing waste and increasing enjoyment from your doll.  Check out our Tutorials and Templates section for ideas and inspiration. Click HERE for more shipping details.

Unfortunately, we do not ship internationally at this time. Please reach out to us with questions or special requests and we will see what we can do. Click HERE to contact us.

To see Forest Friends in person, please visit La Mercerie at 118 Madrone Lane North, Bainbridge Island, WA 98110. HERE

We treat ever order as extra-special!  The packaging inside the box will be suitable for a gift.  The doll’s cost will only be written on the invoice that you are emailed, not anywhere in the shipment itself.  If you would like a special hand-written note included in the box, please note that in the comments section of your order.

My Forest Friends dolls appeal to customers of every age.  Really, who wouldn’t love a Forest Friend?

Forest Friends with button-on tails are not recommended for children under three years of age.

Dolls without button-on tails are safe for young children.  Please keep in mind that babies and toddlers like to put things in their mouths, though, so take care to remove any clothing or accessories which might pose a choking hazard. We would be happy to work with you to make a doll without a button-on tail. Contact us HERE.